Privacy Policy

Last Updated: July 18, 2026

At Scrubsy Pakistan ("Scrubsy," "we," "us," or "our"), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (https://scrubsypakistan.com/) or place an order with us. By using our website, you agree to the terms described below.

Information We Collect

When you browse our website or place an order, we may collect the following information:

Personal Details: Full name, phone number, email address, and shipping/billing address.

Order Information: Products purchased, order value, payment method (including Cash on Delivery details), and order history.

Communication Data: Any messages, queries, or complaints you send us via email, WhatsApp, phone, or social media.

Technical Data: IP address, browser type, device information, and cookies used to improve website performance (if applicable).

How We Use Your Information

We use the information collected for the following purposes:

To process and deliver your orders accurately and on time.

To communicate with you regarding order confirmation, dispatch, delivery updates, or delays.

To respond to customer service inquiries, complaints, or return/refund requests.

To improve our products, services, and overall shopping experience.

To send you promotional offers, discounts, or updates (only if you opt in).

Sharing of Information

Scrubsy Pakistan does not sell, rent, or trade your personal information to third parties. Your data may only be shared with:

Courier/Logistics Partners — to facilitate delivery of your order.

Payment Processors — if you choose an online payment method (where applicable).

Legal Authorities — only if required by law or to protect our legal rights.

Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings, though this may affect certain website functionalities.

Your Rights

You have the right to:

Request access to the personal information we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your personal data, subject to legal or operational requirements.

Opt out of promotional communications at any time.

To exercise any of these rights, please contact us at scrubsypakistan@gmail.com or call 0329-2271939.

Children's Privacy

Our website and products are intended for general audiences. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

Scrubsy Pakistan reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website constitutes acceptance of the updated policy.